TROOPERS Referral Booster — Terms & Conditions

Campaign: TROOPERS Referral Booster Campaign period: 16 August 2026, 00:00 SGT – 16 September 2026, 23:59 SGT (inclusive) Territory: Singapore Status: One-time campaign. Not a recurring programme. Last updated: 10 August 2026

1. Eligibility

1.1 This campaign is open only to Talents registered with TROOPERS Singapore who registered for and physically attended the TROOPERS Community Event held on 15 August 2026 at Marina One.

1.2 Eligibility is determined solely by the TROOPERS attendance record for that event. Talents who registered but did not attend, or who attended without registering, are not eligible.

1.3 This campaign is not open to the general Talent base, is not advertised on TROOPERS' website or social media channels, and cannot be joined after the event.

1.4 TROOPERS employees, contractors, and their immediate family members are not eligible to win.

1.5 This is a one-time campaign specific to the above event. It does not recur and creates no entitlement to any future campaign.

2. Definitions

2.1 "Participant" means an eligible Talent as defined in Clause 1.

2.2 "Referred Talent" means a Talent who registers a TROOPERS account using a Participant's referral code during the campaign period.

2.3 "Verified Shift" means a shift that has been accepted, confirmed, attended, and verified as completed by TROOPERS through the standard timesheet and attendance approval process. A shift that is cancelled, subject to a no-show, subject to a conduct report, or not approved through the standard process is not a Verified Shift.

2.4 "Activated Referral" means a Referred Talent who has completed at least one Verified Shift within the campaign period.

3. How to qualify

3.1 A Participant qualifies for the campaign only if all of the following are met within the campaign period:

(a) The Participant completes at least one Verified Shift; and

(b) At least one Referred Talent registers using the Participant's referral code; and

(c) That Referred Talent completes at least one Verified Shift.

3.2 All three conditions must be satisfied within the campaign period. Activity before 16 August 2026 or after 16 September 2026 does not count towards this campaign.

4. Referral attribution

4.1 Referrals are attributed through the TROOPERS referral code system. A Referred Talent may enter the Participant's code by:

(a) registering through the Participant's referral link, where the code is applied automatically; or

(b) entering the code manually at the referral field during registration.

4.2 If the referral code is not applied at registration through either method above, the referral will not be attributed and cannot be added retrospectively. No exceptions will be made.

4.3 Where a Referred Talent enters more than one code, or where attribution is disputed, TROOPERS' system record is final.

5. Determining the winner

5.1 The Participant with the highest number of Activated Referrals during the campaign period wins the grand prize.

5.2 Tie-breaker. Where two or more Participants have the same number of Activated Referrals, the winner is the Participant who reached that number first, determined by the timestamp at which the qualifying Referred Talent's shift was verified as completed in the TROOPERS system.

5.3 Verification cut-off.

  • Qualifying shifts must be completed by 23:59 SGT on 16 September 2026.
  • Shift are subject to verification and timesheet approval
  • Referral counts are locked at that point. Shifts verified after this cut-off do not count, regardless of when they were worked.

5.4 Announcement and payment.

  • The winner will be identified and announced on or around 28 September 2026.
  • The winner will be contacted directly through their registered TROOPERS account.

5.5 No qualifying Participant. If no Participant satisfies all conditions in Clause 3, no prize will be awarded. The prize will not be rolled over, substituted, or redistributed.

5.6 TROOPERS' determination of the winner is final. No correspondence will be entered into regarding the outcome.

6. Prize

6.1 The grand prize is SGD 200, credited to the winner's TROOPERS in-app wallet.

6.2 The prize is credited and released in accordance with standard TROOPERS platform processes, including the standard 30-day withdrawal rule applicable to in-app wallet balances.

6.3 The prize is not exchangeable for cash outside the platform, not transferable to another account, and cannot be substituted.

6.4 One grand prize is available. There is one winner.

6.5 The winner is responsible for any personal tax obligations arising from the prize.

6.6 The standard TROOPERS referral reward of SGD 5 per referred Talent who completes a shift continues to apply as normal and is unaffected by this campaign. Participants earn this reward in addition to, and independently of, the grand prize.

7. Conduct and abuse

7.1 A Referred Talent must be a genuine individual who registers in their own name and personally completes the Verified Shift attributed to them.

7.2 Referrals will be disqualified where TROOPERS determines that:

(a) the named account holder did not personally attend and complete the shift;

(b) the account was created to game the campaign rather than to work;

(c) shift records, identity documents, or attendance records have been falsified;

(d) any form of impersonation, account sharing, or misrepresentation has occurred.

7.3 Where abuse is identified, TROOPERS reserves the right, at its sole discretion, to disqualify individual referrals, disqualify the Participant entirely, withhold the prize, reverse a prize already credited, and suspend or terminate the accounts involved.

7.4 TROOPERS' assessment under this clause is final.

8. General

8.1 TROOPERS reserves the right to amend, suspend, or cancel this campaign at any time, including where circumstances outside its reasonable control make it necessary. Where practicable, affected Participants will be notified.

8.2 Participation constitutes acceptance of these terms.

8.3 Personal data collected in connection with this campaign will be handled in accordance with the TROOPERS Privacy Policy and the Personal Data Protection Act 2012.

8.4 The winner agrees to consent to their name and photograph being used in external, internal and Talent-facing communications.

8.5 These terms are governed by the laws of Singapore.

8.6 For questions, contact TROOPERS through the App: Profile → Contact Us.